Company profile

adriatica.net is a Croatian tourist agency and tour operator based in Zagreb. It was established in February 2000 and is an active member of the Slovenian Tourist Agencies Association (ZTAS) as well as the Czech Tourist Agencies Association (AČCKA).

adriatica.net has more than 100 employees. Customer assistance offers services to its guests in 12 languages while the company website has over 150,000 web pages translated into 11 languages.
  Company profile
 Mission Statement
 Business results
 adriatica.net team
 Cooperation
 - Tourist agencies and tour
   operators
 - Web sites
 - Marketing agencies,
   companies and entrepreneurs
 - Tourist service providers
 - The media (newspaper, TV,
   radio, Internet)
 Compliments and recognition

Mission Statement
High quality presentation, professional services and the latest computer technology enable guests and business partners to find and book vacation according to their wishes. With our expert and personal approach to each client as well with high quality control of our services and products, we would like to become the leading company in Croatia's tourism sector.

Business results

ANNUAL INCREASE IN NUMBER OF GUESTS
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ANNUAL INCREASE IN NUMBER OF WEBSITE VISITORS
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adriatica.net team
Marketing Department
Thanks to the Internet and printed media, adriatica.net marketing activities aimed at individual guests take place in numerous European markets. Due to prize competitions, various advertisements, affiliate program, as well as media support, our web site is frequently visited throughout the whole year.
Contact: advertising@adriatica.net
IT Department
The adriatica.net booking system, as well as the whole web site, was designed and developed by adriatica.net's IT Department. This department takes care of planning, developing and maintaining the network infrastucture, database and its own application software needed to support and integrate adriatica.net's business activities.
Contact: webmaster@adriatica.net
Product Department
Activities of the Product Department consist of cooperating with several thousand lessees, data processing, organizing a network of representatives and branch offices, as well as of including new, innovative "products" in adriatica.net's offer.
Contact: product@adriatica.net
B2B Department
Besides direct business-to-consumer sales (B2C sales), adriatica.net also works with several hundred travel agencies from 25 European countries (B2B sales). Thanks to our modern booking system suitable for modern interagency cooperation, to our presence at tourist fairs and to promotional material, the number of subagents is constantly increasing.
Contact: booking@adriatica.net
Customer Service
Customer Service employees are always friendly and willing to help in any way. Customer Service is available in 12 languages and, besides information on accommodation, provides plenty of useful information on traveling to and staying in Croatia. During high season, the number of Customer Service employees climbs to 50.
Contact: info@adriatica.net
Accounting Department
The Accounting Department is responsible for all reservations made with adriatica.net, as well as for all payments made to adriatica.net partners and associates.
Contact: accounting@adriatica.net
PR Department
In order to improve cooperation with domestic and foreign media, the PR Department has been founded. The department provides all the necessary information to journalists, issues press releases on the company's activities and organizes press trips.
Contact: pr@adriatica.net
Branch Offices Abroad:
adriatica.net Czech Republic
Contact: praha@adriatica.net

adriatica.net Poland
Contact: warszawa@adriatica.net

adriatica.net Italy
Contact: italy@adriatica.net

adriatica.net Slovenia
Contact: ljubljana@adriatica.net

Cooperation
adriatica.net cooperates with companies and business partners from more than 25 European countries and more than 4,000 tourist service providers as well as the media. The cooperation models are as follows:
Tourist agencies and tour operators
  • adriatica.net partner - selling by way of reservation on adriatica.net B2B web pages
  • adriatica.net partner online - implementing an adriatica.net reservation system within a so called "frame" on the web pages of business partners
  • adriatica.net data exchange partner- information exchange using XML technology
  • adriatica.net catalogue - selling by way of catalogue in travel agencies
Contact: booking@adriatica.net
Web sites
  • affiliate program - linking individual web pages with the adriatica.net website and achieving a profit by way of flexible commission depending on the turnover (all customer services for guests directed to adriatica.net using the links of affiliate partners)
Contact: affiliate@adriatica.net
Marketing agencies, companies and entrepreneurs
  • media buying and advertising on the web pages of adriatica.net
  • co-branding cooperation
Contact: advertising@adriatica.net
Tourist service providers
  • intermediation in the sales of services through adriatica.net
  • presenting services and products on the web pages of adriatica.net
Contact: product@adriatica.net
The media (newspaper, TV, radio, Internet)
  • writing articles and reports on Croatia
  • organizing study trips for journalists and TV cameramen
Contact: pr@adriatica.net



Compliments and recognition